Popular Services
Use this service to request support for network and connectivity issues affecting any device on campus. This includes problems with both wired and wireless connections, whether you are unable to connect at all, experience intermittent connectivity, or have slow or unstable performance.
If you are having problems with Canvas, the university's Learning Management System (LMS), submit them here.
All St. Edward's users have access to Microsoft Office online using their SEU account. Students and faculty can additionally download the Office desktop applications for their personal computers.
Use this form to order computer hardware that requires IET setup.
Use this form to request Digital Media Center staff make a recording of your event.
Use this form to request a training on any type of SEU supported technology for your class or other group.
If you require access to Adobe Express and do not have it, please submit a service request here. Access to all other Adobe products is now accomplished automatically.
Academic departments, staff offices, and recognized student organizations can request a shared mailbox for their group use. These accounts can only access Gmail.
If you still need assistance, use this link to submit a service request to IET Support
If you are having issues with your multi-factor authentication for your St. Edward's account, you can request assistance with having it reset.
The Hilltopper Card is the official St. Edward's University identification card.
If you are having issues with your Zoom account, please submit a ticket here.
Your St. Edward's username cannot be changed, but if a significant event or name change occurs, a Gmail alias can be set to allow you to send and receive mail as that alias.
Tableau administrators can request licenses for employees and students for access to institutional resources.
Support for troubleshooting issues with classroom equipment functioning.
If you still need assistance, use this link to submit a service request to IET Support
Faculty requesting further, in-depth tutorial to enhance their knowledge of classroom equipment functionality.
This service exists solely for the purpose of having workflows that are in development attached to it, so that the workflows can be tested.