Popular Services

Students can request a loaner laptop here.

Request datasets/reports from various areas of the university.

Use this form to order computer hardware that requires IET setup.

Use this service to request support for network and connectivity issues affecting any device on campus. This includes problems with both wired and wireless connections, whether you are unable to connect at all, experience intermittent connectivity, or have slow or unstable performance.

Request the creation of a new service for the SEU Service Catalog.

Request a password reset for your SEU account.

All St. Edward's users have access to Microsoft Office online using their SEU account. Students and faculty can additionally download the Office desktop applications for their personal computers.

St. Edward's employees can be assigned a phone number in Zoom for official university business.

Use this service to report phishing.

Departments requesting extended project for Audio-Visual installations, new or refreshes.

If you are having issues with your multi-factor authentication for your St. Edward's account, you can request assistance with having it reset.

If you are having problems with Canvas, the university's Learning Management System (LMS), submit them here.

Tableau administrators can request licenses for employees and students for access to institutional resources.

General service request: unsure of which service to select, or unable to find one that describes the service you need?

If you require access to Adobe Express and do not have it, please submit a service request here. Access to all other Adobe products is now accomplished automatically.

If you are having issues with your Zoom account, please submit a ticket here.

At St. Edward's, myHilltop is your one-stop shop for everything you need. myHilltop is where our students, faculty and staff get things done.

Use this service for reporting spam.

Use this form to request a training on any type of SEU supported technology for your class or other group.

Academic departments, staff offices, and recognized student organizations can request a shared mailbox for their group use. These accounts can only access Gmail.

Support for troubleshooting issues with classroom equipment functioning.

Your St. Edward's username cannot be changed, but if a significant event or name change occurs, a Gmail alias can be set to allow you to send and receive mail as that alias.

If you still need assistance, use this link to submit a service request to IET Support

If you require access to NVivo and need a license, use this to request access.