Multi-factor Authentication Reset

Self-service for Resetting Multi-factor Authentication

If you are having issues with your multi-factor authentication for your St. Edward's account, please first refer to this knowledge base article to attempt resetting it yourself. This could be because you changed the device with which you used to authenticate when signing in, or otherwise no longer have access to it, or for other reasons.

 

Still Stuck?

If you are still having issues, you can request assistance with having it reset by clicking on the bottom to the right and filling out a form to request an MFA reset.