Knowledge Base

Categories (12)

Account Management

Reset your password or MFA, manage your account, and learn about your access to technology at St. Edward’s.
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Classroom & Hardware Support

Fix hardware and classroom issues, and learn more about using technology to enhance your class.
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Communication & Collaboration

Articles about email, chat and other common digital tools.
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Computers & Printing

Print on campus, check open computer labs, and more!
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Munday Library

Access digital collection resources and other services provided by the Munday Library.
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Network & Connectivity

Get help with Wi-Fi and learn how to connect your devices on campus.
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Policy, Procedures & Security Services

Learn how to protect your information and understand key technology policies and procedures.
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Servers, Storage & Backup

Connect with our Digital Infrastructure team and get information about servers on campus.
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Software & Administrative Apps

Google, Microsoft Office, Banner, Adobe, Zoom, and other campus tool how-to’s and troubleshooting.
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Teaching & Learning

Help for Canvas, Panopto, LinkedIn Learning, Turnitin, Rumi and other academic tools for learning.
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Web Services

Check here for information about IET Support, like updates and news.
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Other University Services

Need help outside of IET? Check these common services from our campus partners.
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Articles (3)

Acceptable Use of Official AI Tools at St. Edward's University

AI & Data Safety: A Quick Guide for Using AI Tools

Introducing IET’s New Support Chatbot

An overview on interacting with the IET Support Bot, going over how it helps and how to use it.