What does this mean for you?
Okta, the Identity Management Provider (IDP) for St. Edward's, is no longer supporting text messages and automated phone calls (SMS) as second authentication factors. We have extended the use of text and voice messages for university accounts for a limited time. If you are still using SMS for MFA, then you need to transition to more secure factors, such as Okta Verify, before the extended support period ends on January 5, 2026.
If you need help setting up MFA factors, or resetting them, please see our article: How to Reset Your Multi-Factor Authentication (MFA) Factors.
Setting Up a Strong Factor
Starting November 24, users who have not yet set up a strong factor (Okta Verify and/or Google Authenticator) will see a message that Okta Verify is required when they log in and authenticate. Users will be able to snooze the message, but setting up strong factors now will save you time in the long run and make your account more secure and safer from phishing attacks.
Important: If you receive an unexpected email asking you to approve a sign-in, deny it immediately. Remember, IET will never ask you to verbally provide or email us your authentication codes or approve a notification.