After setting up MFA options when you create your account, there will be times when you need to add and/or remove devices to add back up options and keep your account secure respectively.
Adding a New Device
When you get a new phone or laptop, add it to your account by following these steps.
- Log in to your account by going to your identity portal settings, which will direct you to Okta, our identity management system.
- Click Edit Profile within your profile settings to enable changes. You will be prompted for your password.
- Click Edit in the Personal Information box.
- Set up your extra authentication factor(s) in the Extra Verification section. Choose which verification factors you would like to secure your account.
- Unsure which MFA authentication method to choose? Read "What Is MFA?" for IET's recommendations.
- Note: Not all authentication options are required, but having at least one backup factor is recommended. This ensures account access if you lose or can't access your phone or laptop.
- When you select an authentication type, a window will open. Click Set up. If you select Okta Verify, you will be prompted to select your device type (iOS or Android) and download the app from your phone's app store. Scan the QR code on your browser to complete the setup.
- For St. Edward's University faculty only: If you're in a classroom, using an instructor station computer, you can choose to bypass MFA. For faculty, all apps will bypass MFA authentication at the classroom instructor stations, with a few exception: Crashplan, VPN, Banner Admin, BDM, Transact eAccounts, and Okta Admin.
- Note: Faculty members can opt for MFA in a classroom instructor station by clicking the "Instructor Station Option: Faculty opt in to use 2nd factor at classroom instructor stations" box in their Account Settings.
Removing Old Devices from Your Account
If you have updated your phone and/or laptop, you should remove any old devices from your account to keep it secure.
After setting up your new device(s), you should review the list of Security Methods available on your account and remove any options that no longer remain in your possession. Depending on how recently you logged in with MFA, you may be prompted to authenticate again to prevent unauthorized changes to your Security Methods.
You will receive messages via email when you make changes to your account. Please make sure you review those messages every time to make sure that they correlate to the changes you have made. If you get an unexpected email message from Okta about account security, please be sure to report it as suspicious activity.