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Multi-factor authentication (MFA) protects your account with more than just a password. Follow the steps below or watch our instructional video to set up MFA on your account.
- Note: If you have Hilltopper card mobile credentials set up (e.g., what you may use to access St. Edward's buildings and Topper Tender), you already have MFA on your account.
- Log in to your account by going to your identity portal settings, which will direct you to Okta, our identity management system.
- Click "Edit Profile" within your profile settings to enable changes. You will be prompted for your password.
- Click "Edit" in the Personal Information box.
- Set up your extra authentication factor(s) in the "Extra Verification" section. Choose which verification factors you would like to secure your account.
- Unsure which MFA authentication method to choose? Read "What Is MFA?" for OIT's recommendations.
- Note: Not all authentication options are required, but having at least one backup factor is recommended. This ensures account access if you lose or can't access your phone.
- When you select an authentication type, a window will open. Click "Set up." If you select "Okta Verify," you will be prompted to select your device type (iOS or Android) and download the app from your phone's app store. Scan the QR code on your browser to complete the setup.
- For St. Edward's University faculty only: If you're in a classroom, using an instructor station computer, you can choose to bypass MFA. For faculty, all apps will bypass MFA authentication at the classroom instructor stations, with a few exceptions. Apps that will continue to enforce MFA (even in instructor stations) are Salesforce, Banner Admin, and Okta itself.
- Note: Faculty members can opt for MFA in a classroom instructor station by clicking the "Instructor Station Option: Faculty opt in to use 2nd factor at classroom instructor stations" box in their Account Settings.
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