Smartsheet is a collaboration tool for managing projects. This tool is flexible enough to adapt to any project or initiative, meaning your team can rapidly respond to constant change with agility. Smartsheet is a powerful tool, but it is meant to be a project management tool, and not meant to replace other systems or applications for critical processes. We have a limited number of Smartsheet licenses available and requests will not be automatically fulfilled. We are working with the community to review and revise accounts with licenses to make the most effective use of them moving forward.
Getting Started
We know using new tools can be overwhelming, but Smartsheet has many resources to get you started. We recommend starting with the Smartsheet Learning Center, where you will find resources covering everything about Smartsheet.
Training & Resources
Smartsheet offers different modes of training to be flexible and meet your needs.
- Live training: Smartsheet offers live, virtual training sessions monthly.
- Self-paced learning: Smartsheet also offers self-paced trainingwhere you can build a learning track and get trained on Smartsheet features on your schedule.
- Video Resources: If you're a visual learner or looking for bite-sized information, SmartSheets' YouTube videos will be an excellent resource. We recommend the Getting Started playlist if you're new to using Smartsheet.
Smartsheet Support
Whether you're curious about a feature or experiencing an issue, Smartsheet has plenty of resources to ensure your project reaches its full potential. Smartsheet's Learning Center provides support articles to help you whenever you need help and fast! If you need further assistance, you can contact the Smartsheet support team.
If you believe Smartsheet is experiencing an outage or a service disruption (i.e., certain features are down or unavailable), check Smartsheet's status page. The status page will let you know if Smartsheet has identified an issue with any of its services. This page will also post updates from the vendor's technical teams, who will troubleshoot. You can also find this status page on OIT's System Status Page.