To ensure reliable access to technology and maintain a secure, up-to-date inventory, IET sets the following standards for computers and other devices on campus that are purchased and managed by the university.
University equipment for individual employees should be purchased through our standard order form. For new employees needing new devices, supervisors should order aim to order four weeks before their start date for processing, shipping, and setup. IET does not offer support to devices purchased outside of this process.
All computers maintained by IET have mandatory remote support, monitoring and administrative software installed before delivery.
Windows computers are purchased from Dell and managed with Microsoft Intune. macOS computers are purchased from Apple and managed with Jamf Pro.
For faculty and staff:
- IET recommends replacing employee equipment every four years.
- IET provides a shared inventory list to staff departments and academic schools
- The Office of Academic Affairs manages an annual replacement project with IET for contracted and tenured faculty.
- Costs associated with modifications or upgrades to standard equipment, as well as accessories or peripherals, must be approved and paid for by the employee's academic school.
- All requests for faculty computers are reviewed and approved by Academic Affairs.
- Equipment costs for one year, visiting, and adjunct faculty are paid by their academic school.
- Equipment costs for staff and student workers are paid by their staff department.
- When upgrading or replacing employee computers, previously assigned devices are required to be returned to IET for reassignment or recycling, dependent on age and condition. IET will prioritize recycling out-of-support hardware.
Computer labs:
St. Edward's generally has two types of computer labs:
- Public: Public labs are open to everyone at St. Edward's and are maintained by IET, which provides standardized software and management tools.
- Academic/Departmental: Academic and Departmental labs may contain specialized hardware maintained by its academic school or staff department. Each school or department is responsible for expenses related to new equipment or specialty software outside IET standards.
If you are looking to upgrade or replace computer hardware in a lab or other academic space, contact IET support for a consultation.
Equipment lifespan, maintenance, and recycling:
A four-year warranty is standard for all university-managed devices (laptops, desktops, and tablets) when available, aligning with our recommended four-year replacement cycle. Warranties cover equipment malfunctions, but may not always fully cover accidental damage like drops or liquid damage. Costs associated with out-of-warranty repairs are paid by the employee’s academic school or staff department.
Devices aged six years from purchase or otherwise multiple years out of warranty will be recycled.
When out of warranty, IET support for a given device is assessed by these criteria:
- Eligibility for operating system and security updates
- Cost of out-of-warranty repairs
- Availability of replacement/upgrade parts
- Physical condition and battery life
Once IET determines a device no longer meets our standard, it will be collected to be recycled or donated. Devices are securely erased and then recycled through their original manufacturer or a third-party recycler in support of the university’s commitment to sustainability. When feasible, IET recycles devices through donation to local schools, organizations, or mission-aligned nonprofits. Donated devices are securely erased before leaving university ownership.