CrashPlan offers a self-managed and automated backup solution for safeguarding your important files.
If you have a university-owned laptop or desktop, CrashPlan should come pre-installed. To begin backing up your files, open the CrashPlan application and sign in. When prompted, use your St. Edward’s email address as the username, and enter the server address as “clients.us2.crashplan.com.” Your browser will direct you to the default St. Edward's sign-in page. After signing in, the backup process begins.
We recommend periodically checking your CrashPlan backups to ensure you aren't accidentally signed out.
FAQs:
Q: Where can I download CrashPlan?
A: Submit a support request to support@stedwards.edu.
Q: What is backed up by default?
A: CrashPlan automatically backs up your user profile on your main hard drive by default, but it doesn’t include OS settings, applications or other preferences.
Your user profile includes folders like Desktop, Documents, Downloads, Favorites, Music, Pictures and Videos. If you save your data elsewhere, you can adjust your CrashPlan settings to backup file selection.
Q: Can I back up external devices (like USB, Thunderbolt or Firewire hard drives)?
A: By default, CrashPlan doesn’t back up external devices. We advise against backing up devices that you often disconnect from your computer.
Q: What are the storage limitations per device?
A: CrashPlan offers unlimited backups per device. There is no restriction on data storage.
Q: How frequently will my devices back up?
After the initial backup, CrashPlan will back up any modifications made automatically every 15 minutes.
Q: Can CrashPlan be used to back up mobile devices or iPads?
A: No, CrashPlan is only available for laptops and desktops.