Phone, Internet & TV

Finding the MAC Address for Nintendo Devices

The MAC address is basically a hardware ID number. If you're having trouble connecting to the Internet on campus, we'll need that number to help you. Please note: You'll need to connect via an ethernet cable ...

Finding the MAC Address for Your Xbox

The MAC address is the ID number for hardware. We'll need that address to help you if you're having issues connecting to the internet on campus. Here's how to find the MAC address on your Xbox, Xbox 360 or Xbox...

Installing University VPN

VPN software allows faculty and staff to access on-campus resources and sites while you're working off-campus or otherwise outside of the SEU network. You'll need to request VPN access by submitting a support...

Setting Up Wireless on E-Readers

You can register up to 20 devices on the main SEU wireless network. Here's how to enable Wi-Fi on various e-readers. Nook Go to Settings > Wireless. Tap SEU and enter your St. Edward's username ...

Available Telecom Services

We provide a number of telephone services for the St. Edward's community, each suited to the individual needs of students, faculty and staff. Faculty and Staff Services Digital multi-line phone sets S...

Cell Phone Wi-Fi Calling

Enabling Wi-Fi Calling on Your iPhone First, verify that you have a smartphone compatible with HD Voice and that HD Voice is enabled on your current carrier plan (HD Voice may come at an additional cost de...

Why Won't My VPN Client Complete an Upgrade?

For those who use university VPN to connect to services on their Mac devices, we've identified an issue with the client — and a workaround. You may run into this issue when connecting via an older version of ...

Still Need Help?

Submit a Case
x