If you're using Box to share files and collaborate on them, you may also need more flexibility in how you work on them.
Troubleshooting IssuesAfter installing Box Edit, you have to approve the plugin for use in your web browser. Firefox, for example, will show a bar at the top of the browser window asking for this approval. If you continue having issues, you also may want to restart your browser. Box Sync client is available on Mac and Windows for this purpose. We recommend, however, that you don't sync all your files and folders, as it may take up to much space on your hard drive. It's best to sync the folder you're working on at the time using Box Sync.
For reference, however, Box has successfully tested and rated Box Sync for syncing up to 100,000 files.
What to ExpectPlease note: Folders don't sync down by default when you install Box Sync. You'll need to choose which folders you want to sync to your account. (See Box's Subfolder Sync page for instructions.)
There will be some delay for the initial sync after a folder is marked as a Sync Folder. The delay will depend on the number of files in the folder. A folder containing many thousands of files could take hours or longer to sync. When performing the initial sync, we recommend leaving the desktop on overnight. This will require the user to be logged in, although the computer should be locked.
If your files still aren't syncing, there are a number of possible reasons. Box has outlined a list of potential errors and what they mean.