Many common issues found while browsing the web can be resolved by simply clearing out your browser's cache, where certain files and information about the sites you visit is stored.

Clearing your browser cache will vary depending on which operating system and browser you're using.

macOS

Google Chrome

  1.    On the browser toolbar, click the Chrome menu icon.
  2.    Select the More Tools link.
  3.    Select the Clear browsing data link.
  4.    In the data drop-down menu, select the time range where you want to clear browsing data.
  5.    Select the Cookies and other site and plug-in data and Cached images and files checkboxes.
  6.    Click the Clear Browsing Data button.

Safari

  1.  In the Safari menu bar, click the Safari option.
  2.  Click the Clear History link.
  3.  In the Clear drop-down menu, select the time range where you want to clear browsing data.
  4.  Click the Clear History button.

Firefox

  1. In the Firefox menu bar, click the Firefox option.
  2. Select the Preferences link.
  3. Click the Privacy tab.
  4. Under the History heading, click the Clear Your Recent History link.
  5. Select the Cache checkbox.
  6. Click the Clear Now button.

Windows

Google Chrome

  1.    On the browser toolbar, click the Chrome menu icon.
  2.    Select the More Tools link.
  3.    Select the Clear browsing data link.
  4.    In the data drop-down menu, select the time range where you want to clear browsing data.
  5.    Select the Cookies and other site and plug-in data and Cached images and files checkboxes.
  6.    Click the Clear Browsing Data button.

Internet Explorer

  1.  Click on the gear icon in the top right corner.
  2.  Select Safety.
  3.  Click on Delete browsing history.
  4.  Select Temporary internet files and website files and clear them.

Firefox

  1. In Firefox, click on the orange Firefox button.
  2. Select Options and then select Options in the submenu.
  3. Click the Advanced tab.
  4. Click the Network tab.
  5. Select Clear Now under Cached Web Content.

Once you have successfully cleared your cache, close and restart your web browser.