All staff and faculty receive a St. Edward's account. These accounts are dependent upon the completion of several Human Resources processes and procedures. Here's what you need to know about preparing new employees.A new employee's username and account claim code are emailed to the personal email address the employee provided to HR.
Faculty and benefits-eligible staff automatically receive access to email, G Suite apps, myHilltop and Box, as well as baseline Banner access based on their position.
Guest or affiliate accounts will receive access only to email, unless other access is requested and granted.
Information for SupervisorsThe first step in ensuring a new employee has computer access is submitting the relevant employment documents to HR on or before their first day of work. Employee onboarding resources have been collected into a task center in myHilltop.
For access to Banner beyond the baseline access, the new employee's supervisor will need to complete the ERP Account Request Form.
Computers and PhonesTo order a new computer or new software for an employee, please submit a request at least 10 working days prior to the new hire date. To reconfigure an existing computer for a new employee, contact OIT support at least five working days prior to the start date.
Computers being passed down to a new employee should be re-imaged before the employee starts. This process involves wiping all data off the computer and reinstalling the operating system and applications. A backup of any documents on the computer may be requested by the supervisor.
For a new employee to have phone and voicemail service on the first day of employment, contact OIT support. Please allow for five working days prior to the start date to have a new phone line and/or telephone unit installed. To change or update existing phone service, please allow for at least one working day prior to the start date.