WebEx is a videoconferencing tool that is used for academic and administrative use. WebEx will be decommissioned in October 2019, and we have an article comparing your options. In the meantime here are some frequently asked questions about WebEx. 

Accessing WebEx

How do I sign up for an account?

If you're a current St. Edward's student, staff member or faculty member, your WebEx account is created when you first log in. Faculty and staff can log in at http://stedwards.webex.com. Students can log in at http://seustudent.webex.com. If you can't access your WebEx account, please submit a request to OIT Support

Can students use WebEx?

Yes, students can log in through the student WebEx domain. Please note: Students are not able to record meetings. 

Joining a Meeting

How do I join a WebEx meeting?

When you're invited to participate in a WebEx meeting, you'll receive an email with the subject Join WebEx meeting. The email will tell you the date and time of the meeting. You can join the WebEx meeting with the provided web address and meeting number or join by phone with the provided Toll-Free number and Access Code.

I can't hear anything! How do I connect to the audio?

When you enter a meeting, you'll be prompted to select your Audio and Video Connection. Select Call Using Computer and your Video option, and then click Connect Audio.

Test the speaker by clicking the Test button to the right of the audio connection. To test the Microphone, speak and make sure the audio registers on the bar directly below the Microphone. 

If upon entering the meeting you can't hear the host or presenter, go to Quick Start from the menu at the top of the meeting window (just under the file, edit, share menu) and click the audio icon to connect to audio                                

Scheduling a Meeting

How do I schedule a WebEx meeting? 

  1. Log in to stedwards.webex.com (Faculty/Staff) or seustudent.webex.com (Students).
  2. Click on Meetings on the left menu.
  3. Click on Schedule a Meeting.
  4. Enter a Meeting Topic, then enter and confirm the meeting password — if you're using a password.
  5. Specify the Date, Time and Duration. (Setting duration is for planning only — the meeting will continue until you end it.)
  6. Enter the email addresses of people you want to invite next to Attendees. All invitees will receive an email invitation with a link to the meeting as well as an alternative phone number for joining the meeting via phone. We recommend using the application rather than using the phone-only option.
  7. Click the Start button to begin.
  8. To start a meeting you scheduled, click on Meetings, locate the meeting and click Start.

Can I invite non-St. Edward's participants to a meeting?

Yes. By default, anyone with the link (or meeting number) and password may attend a WebEx meeting or event. As part of the advanced scheduling options, a meeting host can require that attendees register.