WebEx is a video-conferencing tool (like Skype or Google Hangout) that we support at St. Edward's. Below, we've compiled some of the most frequently asked questions about using WebEx. 

How do I sign up for an account?

If you're a current St. Edward's student, staff member or faculty member, your WebEx account is created when you first log in. Faculty and staff can log in at http://stedwards.webex.com. Students can log in at http://seustudent.webex.com. If you can't access your WebEx account, please submit a request to OIT Support. 

Can students use WebEx?

Yes. Students can log in through the student WebEx domain. Please note: Students are not able to record meetings. 

How do I join a WebEx meeting?

You'll receive an email when invited to participate in a WebEx meeting with the subject, Join WebEx meeting. The email will state the date and time of the meeting. You may join the WebEx meeting with the provided web address and meeting number or join by phone with the provided Toll-Free number and Access Code.

I can't hear anything! How do I connect to the audio?

When you enter a meeting and you can't hear the host or presenter, please go to Quick Start from the menu at the top of the meeting window (just under the file, edit, share menu) and choose Use Computer Audio. From the list, select Call Using Computer.                                                                                                                                      Connect to Audio

Can I invite non-St. Edward's participants to a meeting?

Yes. By default, anyone with the link (or meeting number) and password may attend a WebEx meeting or event. As part of the advanced scheduling options, a meeting host can require that attendees register.

When should I choose WebEx vs. Skype, etc.?

It depends on what you want to do. Skype and Google Hangout are great for on-the-fly, as-needed communication. WebEx is strongest in more structured settings, like scheduled events and training sessions.

Our comparison chart provides more information and a summary of the features and best uses for WebEx.