We've got two ways to handle receiving and sending emails by group: group email accounts and group mailing lists.
Either way, OIT can create a shared email account for your office or department once you've filled out the account request form. The pro: Your group gets a nice, concise address (ex. firstname.lastname@example.org). The con: Your request will need to go through us to be approved and implemented.
The Collaborative Inbox is an option within Google Groups that allows a set group of users to receive messages to a shared email address. Here, the messages are treated similarly to tasks, and you're able to assign them to other group members to handle.
If you need help deciding which option is right for your office or group, we've outlined the important features to guide your choice.lists.stedwards.edu.
There are two types of lists available, each with tiered levels of access:
- those generated by Banner (Restricted lists, accessible only by select administrative staff)
- those created by users