We've got two ways to handle receiving and sending emails by group: group email accounts and group mailing lists.

Group Email Accounts

In Google, there are two options for setting up a shared space for your group: a traditional shared mailbox and a Collaborative Inbox. 

Either way, OIT can create a shared email account for your office or department once you've filled out the account request form. The pro: Your group gets a nice, concise address (ex. ourgroup@stedwards.edu). The con: Your request will need to go through us to be approved and implemented.

Collaborative Inbox

The Collaborative Inbox is an option within Google Groups that allows a set group of users to receive messages to a shared email address. Here, the messages are treated similarly to tasks, and you're able to assign them to other group members to handle. 

Shared Mailbox

This is a separate email account in Google with a single owner, who can delegate access to other group members (up to 25).  
 

If you need help deciding which option is right for your office or group, we've outlined the important features to guide your choice.

Mailing Lists

Meanwhile, everyone can create custom mailing lists by logging in with their St. Edward's University credentials at lists.stedwards.edu.

There are two types of lists available, each with tiered levels of access:
  • those generated by Banner (Restricted lists, accessible only by select administrative staff)
  • those created by users
A Restricted list is a group of students, staff or faculty, sorted by program, major, school, on-campus residence or other pre-set criteria.