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Panopto Retention Procedure Frequently Asked Questions (FAQ)
Beginning in April 2025, Panopto videos are retained for a total of 4 years and 7 months.
This article covers the following questions:
St. Edward's University is implementing a content retention procedure for Panopto videos to optimize resources, manage costs, and ensure compliance with university data retention policies. This procedure ensures that actively used content remains readily available while archiving or deleting older, less frequently accessed videos.
Panopto keeps videos for at least 4 years and 7 months.
Procedure example
What does the retention procedure look like?
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September 2024: A course recording or Zoom meeting recording is uploaded to Panopto and viewed in October and November of that year.
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June 1, 2026: The recording is archived if no one has played the video since November 2024 (19 months).
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June 1, 2029: The recording is deleted if the video has not been played (now 3 years since it was archived).
Whenever a video is viewed, regardless of how long, the clock resets.
No, you will not be notified when content is archived or deleted.
The procedure will take effect on April 15. It will run twice a month on the 1st and 15th of every month.
Archiving and deletion will take place automatically. No further action is necessary if you do not wish to retain any content. If you have content you want to restore from the archive, you should follow the instructions below to restore it to the live system. Restoration typically takes up to 48 hours, depending on the recording length and system load. To ensure an important video is not deleted in the future, follow the instructions below to mark it for indefinite retention.
If you try to view an archived video from the Panopto Viewer or Embedded Viewer (on a Canvas page), you’ll see the following message: “This video is archived and must be restored from the archive before it can be viewed. Restoration may take up to 48 hours.”
Select the “Restore from Archive” button to restore the video.
Note: When a video is archived, the permissions are retained. As a result, Viewers will only be able to see archived videos to which they have access, and they must be authenticated to view them.
Yes, you can download one video at a time in MP4 format. See the instructions on How to download a video as an MP4.
Simply restore the video from the archive, or play it, even just for a few seconds, and the retention clock will be reset.
Here are instructions on how to permanently delete recordings from Panopto.
Contact IET Support at support@stedwards.edu.